Software Installation

Professional Services - Software Installation - Do it right the first time

There are two common pitfalls to watch out for when a new Data Collection system is installed:

Challenge number 1 - The new system has to work absolutely.

Challenge Number 2 - Users have to want to adopt it the new system quickly.

Having your system installed by our certified professionals is the quickest route to meet both challenges.

About Working Absolutely

It is absolutely imperative that your new system works especially when your business and your customers can be affected. The most qualified individuals to install your new system and get it working absolutely are the people that designed and created your new solution. Data, like gold, is valuable and there is no excuse for losing it. An incorrectly implemented system can cost your company data.

We know from years of experience that if a system works only half the time or has intermittent problems then users will abandon it.

That's Right, the two Challenges are Related

User adoption is essential in order for a new system to be successful. User adoption is challenging but there are a few easy ways to help ensure user will embrace the new process.

1. Make it easier - During our SRDS (Systems Requirements and Design Study) we go to great lengths to design the software with ease of use as a primary concern.

2. Show them the ropes - Our trainers know the new system inside and out for they are usually the ones that design and create it. The trainers primary job is to relate his or her knowledge of the system to your users.

3. It has to work absolutely - A non-working or sometimes working new process will be enough to convince a user to resist it. Inherently human beings don't like change so there is resistance from the beginning.

A properly implemented, "easy to use" new data collection process will be successful enabling your users and your company to be more efficient and even happier.