Pharmaceutical Delivery Signature Capture

Pharmaceutical Delivery Signature Capture

Historically, pharmaceutical delivery information has been stored in the form of paper receipts. Mass accummulation of paper trails is both costly and time consuming, not to mention prone to error and a host of other problems. With the use of mobile, handheld devices, proof of delivery can be automated through electronic signature capture.

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Having said that, electronic signature capture alone is not enough because there are other pieces of data associated with the transaction, such as the signer's relationship to the beneficiary, a list of the items delivered, and a list of any items that are to be returned or are being refused by the recipient. While the signatures may be captured and stored electronically, these other bits of key data are often still kept on paper. Consequently, administrative personnel must take the time to correlate the electronic data with the paper data, which increases the risk of data loss and incorrect association of one's signature with a particular transaction.

Another potential problem with the lack of a comprehensive electronic data collection system is that if the records of delivery acceptance are missing or inaccurate, the customer might object to paying for the delivery. Therefore, it is imperative to have a proof of delivery system that not only incorporates electronic signature capture, but also electronic storage of other data pertinent to the transaction.

A pharmaceutical proof of delivery (POD) system with electronic signature capture offers the following benefits:

• The costs of paper storage and retrieval are eliminated.
• Transaction data can be searched quickly and easily.
• Delivery disputes can be resolved quickly and easily.
• Signatures captured electronically can also be printed on a paper receipt for the customer's records.

American Barcode and RFID can provide a custom POD solution tailored to your business. Fill out the form on the left-hand side of this page for a Free Mobility Assessment to see if a Proof of Delivery System with Electronic Signature Capture can help you reduce costs and increase revenue. Alternatively, you may call us at the number below.

Call 1-800-281-3056 for a Free Mobility Assessment.