Training

New System Training

Ensuring the successful use and adaptation of your new system is the quickest way to begin earning a return on your investment.

The key to the successful implementation of any new process or business system is user adoption.  Typically speaking, the barriers to user adoption are general resistance to change and lack of understanding and familiarity which make the new system seemingly slower and more cumbersome than the old way of doing things.

Realistically, everyone involved wants the same thing.  Managers and CEO’s want their company to be more efficient and their processes more accurate. Front-line employees want to complete tasks and move to the next task as quickly as possible without having to go back and do anything over.

Why not have the people whom are going to use the new system trained by the experts that designed, developed, configured and/or installed it? AB&R's trainers focus on the primary obstacle to new systems success - “User Adoption.”  By customizing and creating a training plan specifically tailored to each end user, our goal is to increase the level of user familiarity and understanding by providing time for investigation, experimentation and exploration with the system in a safe and controlled environment with no fear of making critical business mistakes or slowing down the overall process.

When creating a new systems training plan we take the time to understand the strengths and skill-level of each of the individuals involved, the processes that are involved, the desired operational objectives/goals, and the time-line for implementation.

HOT TIP: The AB&R "Train the Trainer" program gives management and training teams the tools and understanding they need to train all the individual users of the new system.  This is often the preferred method for organizations that have a very large team and/or the team is spread out among multiple locations.

AB&R offers on-site training by the day or Web-based training by the hour.  The combination of these two methods of training ensure that our clients get just the right amount of training they need at the initial implementation and anytime down the road.